Our price
1] Are our prices expensive?
No. They are not.
We are a local tour operator. That is normal that we provide a service and get profit. Therefore, money is not the only thing we work for. We work for us and for the community as well. You will find that most of our trips are provided in the remote areas where people’s life is very simple. We try to make our tours as much “localized” as possible: our destinations experts are locals, we use our local tour guide, we use local porters during the hike, we propose homestay in our tours offering you the opportunity to eat and to sleep like a local. Our guests have the opportunity to experience the real life of Vietnamese local villagers. The local people have the opportunity to sell their service.
We understand that the competition is hard. There are thousands of travel agencies, tourist companies and tour operators offering tours to Vietnam. We are not allowed to put a huge markup on our tours. We don't sell a tour, overcharge the client then close the company. Lotussia Travel was open in 2005 and it is now on the 7th year. Those who traveled with us can tell you that we don’t tell a lie. Please have a look at our Testimonial Page and ask us for a reference.
2] Are our prices cheapest?
No. They are not the cheapest. They are the lowest.
The quality is our prime concern. We will refuse to sell a service that does not meet our company quality standard. That does not mean we only provide high-end service. But services that are clean and good enough that can make you happy. Our CEO has spent over 18 years in adventure travel and tourism and he understand that the success of a trip is not the ability to find out all the cheap cheap service in town.
We don't want to make the cost lower by downgrading the service quality; We will not try to find you the cheap cheap service in town; We will not try to persuade you to buy our service at any price. But we will do our best to make sure that you will enjoy our tour. We will do everything we can to ensure that you are happy with every cent you spend on the tour you book with us.
3] Are our prices negotiated?
No. They are not.
Negotiation may not be a strange thing in Vietnam. In supermarket and big shops, prices are fixed and shown. There are many places in Vietnam where prices can be negotiated, especially in open-air markets and rural areas where people have much free time and enjoy negotiating. The sellers don’t show the price and the price will be informed only when it is asked for. Most of sellers increase the prices in order that the buyers negotiate. If you are good at negotiation and you go quite oftern to the market (you know very well the price of everything), it is possible that you love this habit and you can have it at a good price. Otherwise, you buy it the a higher price.
We are honest and we are not good at negotiation. Our time is precious and we appreciate your time as well. We would prefer spending our time on the tour arrangements to the price negotiation. We never increase our prices to make our prices negotiable.
4] Better deal?
If you find the price on our first proposal is not what you expected (lower or higher), don't walk away. Please give us one more chance by letting our travel consultant know your thoughts. We will discuss with you to find out a better solution. We will see how we can increase or reduce the cost to meet up your personal requirements. Any change in the itinerary or travel service will make the tour cost higher or lower. And we know how to keep the best balance between the tour cost vs service quality.
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